Everything We Check

Whether a customer can see what you sell and what it costs, where you deliver, by when, and how to reach you.

Your same-day order-by time, delivery dates and charges, collection, card messages, opening hours and your address. On a phone, whether your number is one tap away.

Funeral and sympathy ordering, occasion shopping and, in the run-up to peak days such as Valentine’s and Mother’s Day, whether your occasion details are easy to find. Old notices and offers that are still showing.

Whether a customer can add flowers to the basket and get to your checkout without getting stuck.

How many steps and boxes stand in the way, whether the delivery charge and total show before they type their details, guest checkout, quick payment options, and whether it is clear whose details go where.

How the checkout works on a phone, including the keyboard that opens for each box and extras or pop-ups that get in the way.

How quickly your homepage appears and responds, on a computer and a phone.

Picture sizes and formats, the size of the page, files that hold back the first screen, and whether the page jumps around while it loads.

Whether your pages fit a phone screen, with text big enough to read and flowers within easy reach of a scroll.

Whether Google can find, read and show your pages.

Page titles, search descriptions, headings, sitemaps, links that fail to open and pages that are set to stay out of search results.

Whether your site links to your Google listing, and how your pages look when someone shares a link to them.

Whether your site opens securely, without a browser warning, at every address a customer might type.

Your privacy policy, terms, substitution and fresh-flower policies, contact details and a consistent shop name.

Cookie banners, tracking before a visitor has chosen, and errors your homepage shows in the browser.

Your photos, words and layout, and whether the site looks cared for.

Blurry logos, pictures that do not load, words inside banner pictures, spelling slips and template text left behind.

Pop-ups that cover the page, long menus and footers, and how products line up on a page. The full check adds an AI second opinion.

Common problems on your homepage that stop customers using a screen reader, a keyboard or a zoomed-in screen.

Text that is hard to read against its background, buttons and links without names, picture descriptions, form labels and moving content.

Whether the page still works when a customer zooms in, and whether they can move around it with the keyboard.