Tips

Is Flower Delivery Profitable? Work Out Your True Costs

A six-mile delivery costs £21.75 in this worked example once driver time, fuel, the van and packaging are included. Work out the cost for your own shop.

By Florist Toolbox • 5 min read •
Florist delivery van with rear doors open showing boxed bouquets ready for the delivery run

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The Delivery Problem

Fuel is only part of a delivery's cost. Include driver time, the vehicle, insurance, maintenance and transport packaging before comparing the total with what the customer pays.

Flower delivery can be profitable when the delivery charge and product margin together cover those costs and leave the return you need.

Breaking Down Every Cost Category

Before you fix your delivery pricing, you need to see every cost that goes into a single run.

Fuel

For illustration, diesel at £1.75 per litre and a van averaging 35 UK miles per gallon put a six-mile round trip at about £1.36 in fuel. Replace the pump price and fuel economy with your own figures. Stop-start town traffic can increase the cost.

Driver Wages

Deliver it yourself or pay a driver, that time still costs you. The National Living Wage is £12.71 per hour from 1 April 2026 for workers aged 21 and over.

For this example, use £16.27 per working hour, including standard employer NI, minimum pension and paid holiday. It assumes an employee aged 25, paid for 37.5 hours a week, with 28 days of 7.5 hours paid holiday. It excludes Employment Allowance and other relief. The staff cost example in our UK shop-cost guide shows the calculation.

A 35-minute delivery at that rate costs £9.49 in driver time. Use your actual employment cost or contractor rate when pricing your own delivery run.

Vehicle Depreciation

For illustration, an £18,000 van spread over five years with no resale value gives a £3,600 annual allocation. Replace the purchase cost, working life and expected resale value with your own assumptions. Over 800 deliveries, that is £4.50 each. On a lease, divide your annual cost by your delivery count.

Insurance and Road Tax

Use your renewal quote and the vehicle tax due for that van. The worked example allocates £1,920 a year across 800 deliveries, or £2.40 per drop; this is a chosen input, not a quote.

Maintenance, MOT and Tyres

Use service records and planned repairs to set the budget. The example allocates £2,000 across 800 deliveries, or £2.50 each.

Packaging

Add the packaging used for transport, without counting items already in the arrangement recipe twice. The example uses £1.50 per drop.

A Worked Delivery Cost Example

These are illustrative costs for a six-mile round trip with one delivery. Shared runs need their costs divided between the drops. Use costs excluding recoverable VAT and compare them with sales excluding output VAT if registered; otherwise include VAT you cannot reclaim in your costs.

Cost Element Cost Per Delivery
Fuel (6 miles at ~35mpg) £1.36
Driver time (35 mins at £16.27 per working hour) £9.49
Vehicle depreciation £4.50
Insurance and road tax £2.40
Maintenance, MOT and tyres £2.50
Packaging £1.50
Total £21.75

Against the illustrated £21.75 cost, a £6.50 delivery charge leaves a £15.25 shortfall per drop. Across 800 identical deliveries, that is £12,200 which the bouquet margin would have to cover.

Run your own numbers through our Delivery Profitability Calculator.

What to Do About It

Charge Closer to the True Cost

Set your delivery charge from the cost of the run. If you cover part of that cost through bouquet prices, check that the combined product margin and delivery income cover it. Explain the service and its price clearly before the customer orders.

Delivery Zones and Tiered Pricing

Zones can make delivery charges easier to explain. The figures below illustrate how a zone table could look; they are not recommended charges. Replace them with prices based on your own routes and costs:

Zone Distance Charge
Zone 1 Up to 3 miles £8.00
Zone 2 3-6 miles £12.00
Zone 3 6-10 miles £16.00
Zone 4 Over 10 miles £20.00+

A specific one-hour window can make a route harder to group. If you offer timed delivery, price the extra driving and waiting time before setting the supplement.

Build Into Product Prices

A £55 bouquet with delivery included and a £45 bouquet plus £10 delivery collect the same total. Choose a clear price structure and check the margin either way. If most of your orders go out for delivery, building the cost into your product prices cuts a step at the till. Keeping each product priced consistently is easier when the figures live in one place: the Digital Florists platform stores your full product database with ingredient and recipe lists, so the team can refer to the same product details. If you are reworking your prices anyway, our guide to florist business markup covers how to set those numbers from your overheads.

Set Minimum Order Thresholds

Choose a minimum order from the money left after making up the arrangement. That margin, together with any delivery charge, must cover the delivery and leave the profit you need. A £35 or £40 minimum does not guarantee this; test your own recipe and route costs.

Optimising Delivery Runs

Better pricing helps, but efficiency on the day matters every bit as much:

  • Batch deliveries by area. Check the whole cost before accepting a separate run.
  • Plan routes before dispatch. The Digital Florists delivery tools include route planning; compare the planned mileage and time with the completed run.
  • Offer time slots (morning or afternoon) so you can group drops geographically.
  • Define your delivery area and hold the line. Saying no to a loss-making 15-mile run is good business, not lost custom.

Use the Delivery Profitability Calculator and Operating Cost Calculator to see your full picture.

Common Questions

Is flower delivery profitable for a small florist?

It can be when product margin and delivery income together cover the costs of the run and leave a profit. In the worked example, delivery costs £21.75. A £6.50 delivery charge leaves £15.25 to cover from product margin before any profit remains. Grouping drops may reduce that cost, but check the route before setting your prices.

How much should a florist charge for delivery?

Work out the cost per drop first, then decide how much sits in the delivery charge and how much your product margin covers. Flat fees and zone prices are both ways to present the charge; neither guarantees profit. Use your own costs to set the amounts.

What does flower delivery cost per drop?

Six costs go into every run: fuel, driver time, vehicle depreciation, insurance and road tax, maintenance and MOT, and packaging. In the six-mile round-trip example these add up to £21.75, with driver time the biggest slice at £9.49 on the assumptions above.

How do I make my delivery runs more profitable?

Group drops by area and offer time slots that let you combine orders. Set minimum orders from your recipe margins and delivery costs, then check each route with the Delivery Profitability Calculator.

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