Last updated: February 16, 2026
1. Introduction
Welcome to Florist Toolbox, built and run by Digital Florists Ltd (registered in England and Wales). These Terms and Conditions set out the rules for using our platform. When you sign up or use any part of the Service, you're agreeing to follow them.
2. Eligibility
Florist Toolbox is designed for professional florists and floral businesses. You need to be at least 18 to create an account. By signing up, you're confirming that the details you provide are truthful and up to date.
3. Your Account
Some features require an account. Keep your login credentials safe — you're responsible for everything that happens under your account, whether it's you at the keyboard or not. If you think someone else has gained access, let us know straight away.
4. Subscriptions and Payments
We run both free and paid plans. Paid subscriptions renew monthly, billed in advance. You can cancel whenever you like from your account dashboard — no hoops to jump through.
New paid subscribers get a 14-day money-back guarantee. After that window closes, payments aren't refundable unless the law says otherwise.
5. Using the Service
Use Florist Toolbox for its intended purpose — running your floristry business more smoothly. Don't do anything illegal with it, and don't try to break into parts of the system you shouldn't be accessing.
Your subscription covers the tools available on the platform at the time you use them. We're always improving things, which sometimes means adding new features and occasionally retiring old ones. If we ever make a big change that noticeably reduces what you can do, we'll give you fair warning and point you toward alternatives where we can.
Removing or changing a tool won't trigger a refund on its own, but we'll always be reasonable about how we manage the roadmap.
URL Shortener — Acceptable Use
Our URL shortener is there to help you share links quickly. Please don't use it to create short links that:
- point to illegal content, malware, phishing pages, or anything that infringes someone else's rights;
- get used for spam or trick people about where the link actually goes;
- dodge paywalls, access controls, or other restrictions without permission;
- break the rules of whatever platform you share the link on;
- contain abusive, hateful, or otherwise banned terms in the slug. We keep a list of reserved and blocked codes and can remove links at our discretion.
We may throttle link creation, deactivate individual short links, or suspend accounts when necessary — whether that's to protect the service, comply with the law, or respond to platform policies. You're on the hook for whatever sits at your destination URLs.
If you use a custom or branded short domain, you're giving us permission to handle the DNS and routing needed to make it work. We can't guarantee that third-party destinations will always be available or reachable.
6. Intellectual Property
Everything on Florist Toolbox — the code, the design, the content, the brand — belongs to Digital Florists Ltd or our licensors. Your subscription gives you a personal, non-transferable licence to use the platform as intended. Please don't copy, scrape, or redistribute any of it without written permission from us first.
7. Privacy and Your Data
We take data protection seriously. Our Privacy Policy explains exactly what we collect, why, and how we keep it safe. By using the platform, you're agreeing to that processing — including, where needed, transferring data outside the UK with proper safeguards in place.
8. Liability
We stand behind our product, but we can't accept responsibility for indirect losses — things like lost profits, business interruption, or data you didn't back up. Nothing in these Terms limits liability that the law won't let us exclude (such as liability for fraud or personal injury).
9. Suspension and Termination
If you break these Terms, or if we're legally required to act, we may suspend or close your account. We'll try to give notice where practical, but in serious cases we may need to act immediately.
10. Updates to These Terms
We may update these Terms from time to time. When we do, the revised version goes live on this page straight away. Continuing to use Florist Toolbox after an update means you accept the new Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be dealt with in the English and Welsh courts.
12. Get in Touch
Questions about any of this? Drop us a line:
Email: